News & Views

• A trio of winners
• OSHA delays decision on ergonomics
• Why the gender pricing issue persists
• How our "logic" fails us
• How ignorance hurts us
• What IFI says on gender-based pricing
• IFI issues guidance on flag cleaning
• Canada's trade show moves to larger hall
• Editorial: Are you doing all you can do?
• Editorial: Let's take that target off of our backs
• After the blow: Regaining momentum
• New incentives for retirement savings
• Loyal customers, or just good friends?

Around the US

• National Seminars Group offers leadership programs
• PDCA hosts networking opportunity

• INDLA plans Alaskan cruise
• ISFA hosts State of the Industry dinner

• A head-to-toe checkup to ensure a healthy business
• NCA raises political awareness
• Former New York cleaner faces $774,500 in fines
• Anton's Cleaners kicks off 7th year of Coats for Kids

• Stain removal courses round out 2001 for SDA

• SEFA schedules seminars on spotting, cleaning
• Milnor hosts service seminar
• Street's rolls into Georgia with two classes
• LMDLA announces Spot Rite seminar

• Slatten to speak at two seminars
• SBA aims to help small businesses

Columns

• Stan Caplan: Motivating workers for quality
• Ray Colucci: Two sides of drycleaning plant
• Don Desrosiers: That same old mistake - again!
• Dan Eisen: PureDry with leather and suede
• Stan Golomb: $550 in Yellow Pages or direct mail
• Frank Kollman: Your liberties are worth fighting for
• Frank Lucenta: What to check in accepting leathers
• Dennis McCrory: Do your direct mail dollars add up?
• Alan Robson: What happened to the cash flow?

People

• Swan stops sports smells
• Ideal hosts Street's seminar
• Rybak joins IFI
• Whitley promoted by Thermopatch

• Large-capacity cleaning machine
• Strip Pads with large numbers
• Korean edition of Spot News
• Tension finisher with pleat pads
• Disposable shirt collar protector strips
• Multi-machine product dispenser controls
• Holiday poster
• Sports gear cleaning
• Compressor boosters
• All-purpose ink spot and stain remover