The right time for some alterations
 very persistent businessman has called on me a number of times. He wants to buy a drycleaning business. He has the money and was looking for any going cleaning plant or franchise so he could move to the Chicago area and be with his family. At the present time, he lives in New Jersey and came to see
golomb.tif
me while visiting his family here. He owns rental beach property in North Carolina. This investment has provided him with a good return and he plans to keep those beach condos. But he is seriously looking to get into the cleaning business in the Chicago area. He looked at a number of franchises, discount cleaning operations and going plants, but has not found anything to his satisfaction.
The last time he was here, I told him this was not a good time to go into the drycleaning business. I don’t think he has a special liking for this industry but he was under the impression that it is a money maker.
I told him the drycleaning business is a good business if you know what you’re doing, have the right location, the right help and the right attitude. Even then, it’s not a high profit business but it can show a good return for the investment.
He came to see me again recently singing the same song. He still wanted to know if I knew of any good deals in the area.
I suggested that he stay away from the drycleaning business at this time.
The economy is down and people are cutting back on drycleaning and related services. I suggested he look
alterations.tif
for an industry that does better in times like this.
Some businesses do well in tough times as people are inclined to take care of their possessions rather than buy new when cash becomes more limited.
A perfect example of that is the alteration and repair business.
Why buy new at today’s high prices when you can repair or alter a pair of pants that are too tight. And those who have cut back on rich food will want their pants and slacks taken in to fit better. In the past, when cash was abundant, they would buy new items.
I suggested that auto repair would be a good recession-proof business.
People are not so quick to part with $20,000 to $50,000 for a new car when they can get the one they own repaired and keep driving it until times improve.
I also suggested he look in the telephone book listing of businesses to get ideas for types of businesses that would benefit from the slower economy.
He did look into a muffler franchise but thought it was too much money and not quite the business for him.
This morning, as usual, I worked out and read the Investor’s Business Daily while warming up on a stationary bike.
I came across an item that convinced me I was giving him good advice.
automechanic.tif
The item was in the October 11 issue and the headline was, “Auto Parts Sellers Lead Damaged Retail Sector.”
The article went on to say, “As of Wednesday, the Retail/Wholesale-Auto Parts ranked second.
“What’s behind the group’s rise?
“With a slowing economy, folks are less likely to buy a new car. And when that happens, that’s typically good for those that sell replacement parts.”
So while auto makers struggle in this economy, auto parts retailers have taken the spotlight.
If I had a drycleaning plant today, I would go all out to promote repairs and alternations. A leading consultant in this field said the potential for a drycleaner who promotes alterations would easily be 15 percent of total sales.
Since most drycleaners pay their in-house or outside service 50 percent of retail, a plant doing $6,000 a week in sales could do $900 a week in alterations and make a neat profit of $450 a week.
There are other things a person could do to promote sales in bad times.
Cleaners could instigate a loyalty type program for their customers and this type of promotion could be very successful and profitable.
Now is the time to stop what you’re doing and think. Think about what you can do to stimulate business while others who don’t rethink the situation and do nothing will see their sales decline.


Stan Golomb is president of The Golomb Group Inc., a firm that designs marketing programs for drycleaners. Contact him at The Golomb Group Inc., 7664 Plaza Ct., Willowbrook, IL 60521; phone (800) 679-5856. His e-mail address is:
stangolomb@golombgroup.com