Midwest
Childers heads MILD’s list of guest
speakers
The Michigan Institute of
Laundering and Drycleaning will
be gathering together a wide array of guest speakers for its
2002 drycleaning and laundry conference scheduled from April
19-21 at the Eastern Michigan University at the Convocation
Center at 799 Hewitt Road in Ypsilanti, MI.
The education will kick off early in the
program. Following a three-hour opening reception and cocktail
party on Friday night, Everett Childers will deliver a keynote
address on “The State of the Industry” at 8 p.m.
Childers, the author of The Master
Drycleaner’s Notebook, is a successful consultant to the
industry who once taught Small Business Management as head of
the Drycleaning and Laundry Department at Oklahoma State
University.
More educational sessions are planned for
Saturday morning, beginning with “The Best of Customer
Relations,” presented by Norm Oehlke at 8 a.m.
Oehlke will call on his lifetime of
experience and learning in the industry to offer a perspective
on how to avoid the dangers of poor customer service.
Another seminar, entitled
“Don’t Let the Good Ones Get Away,” will
follow at 9 a.m. It will be presented by John Agno, a
management coach who will share his proven techniques on how to
keep good employees from leaving.
After the morning programs, the exhibit
hall will be open from 10 a.m. to 5 p.m. MILD also has planned
a cocktail reception later in the evening at 6 p.m. and a
President’s Gala at 7 p.m.
An alternative solvent panel will begin
Sunday’s events from 8 to 10 a.m. and will consist of the
following panel members: Jeff Battison for Rynex; Tim Maxwell
for GreenEarth; Norm Oehlke for wetcleaning; and Kenney Slatten
will discuss hydrocarbon technology.
Following the presentation, the exhibit
hall will be open from 10 a.m. to 3 p.m. on Sunday.
MILD is offering a comprehensive package
for the convention at a rate of $99 per person if registered
prior to April 10.
A room rate of $89 plus taxes has been
reserved at the Marriott at Eagle Crest in Ypsilanti, MI. Call
(734) 487-2000 by March 20 for reservations.
For more information, contact MILD at
(517) 337-2909.
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Monticello chosen as MILD Executive
Director
After a long search conducted by both
present and past leaders of the Michigan Institute of
Laundering and Drycleaning, the association recently named
Louis M. Monticello as its new executive director.
“In many ways this was a long time
coming,” said MILD President Greg Watkins. “Lou was
the right person for our association at the right
time.”
Until recently, Monticello served as
director of environmental and regulatory affairs at the
Michigan Chemistry Council. In all, he has more than 12 years
of experience in working with associations.
“I began my career in the
association sector while still a student in college, at the
bottom of the ladder processing claims in a self-funded health
insurance program for a statewide trade association,”
said Monticello, a graduate of Davenport University in Lansing,
MI. “I have always believed that to effectively lead any
business, be it an association or a corner store, one must have
experience in all facets of the business... I have built my
career towards this type of opportunity.”
Originally from New York, Monticello has
lived in Lansing since 1976. His wife, Suzanne, is a meeting
planner for a statewide professional society. They have a
three-year-old daughter named Krystina.
Though he only recently started in his new
position, Monticello is excited by the possibilities. “I
have a lot of ideas for programs and services, making the MILD
membership the most valuable investment in the fabric care
industry today.”
Monticello can be reached at the MILD
office by calling (517) 337-2909, or by e-mail at:
monticello@mildmi.org.
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Slatten will deliver pair of seminars for
INDLA
The Indiana Drycleaning and Laundry
Association recently ushered in its 2002 schedule of events,
including a pair of March seminars headed by Kenney Slatten,
also known as “The Cowboy Cleaner.”
Slatten, who brings over 30 years of
industry experience to his seminars, will speak on March 9 from
8:30 a.m. to 4 p.m. on “Effective Stain Removal —
Basic.” The course costs $50 for members and $60 for
non-members.
On the following day, Slatten will speak
on “Effective Wetcleaning” from 8:30 a.m. until
noon. Cost for the course is $35 for members and $45 for
non-members.
The location for both of the seminars will
be the Winngate Inn at 6240 Intech Commons Drive, at 81st and
465 exit number 21, in Indianapolis, IN.
Those who plan to stay overnight and
attend both seminars should call the hotel for reservations at
(317) 275-7000.
For more information, contact INDLA at
(800) 401-0703 or visit the association’s web page at www.indianafabricare.org. The site also contains information about
INDLA’s Alaska cruise in June and the association’s
plans for an Oct. 5 seminar on “Customer Service”
in the Indianapolis area.
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