News Every day is a school day for cleaning pros IFI study gives GreenEarth high marks More suitable attire is on the way For this opportunity, you can do your own knocking Route conference for Golomb Group How to be the customer’s choice Keep your solvent in tip-top shape Ethics, honesty and character? Exhibit sales begin for Clean Show Expo Detergo boasts strong exhibitor interest Editorials Asking the right question Well-suited for the coming battles Around the US Midatlantic PDCA Expo 2002 ready to rollAtlantic City Midwest WFI plans fall conference Business programs highlight INDLA’s fall seminar IDLA set to tee off Oct. 4-5 Northeast Dates set for TexCare ’03, other NCA programs NELA schedules program for Fall Conference Southwest Art of Stain Removal to be taught at SDA school Classes at Royaltone planned for  Sept. 12-13 South SEFA delivers hot topics in Savannah Customer service seminar set for Sept. 28 R.R. Street seminar planned West CLA schedules Management Conference for Sept. 26-29 Rechnitz to be featured at Oregon convention

Columns Al Robson: The key to growth? Your competitor Stan Caplan: Let’s get back to drycleaning basics Ray Colucci: It’s why pressing is called finishing Don Desrosiers: Starting a wholesale shirt laundry Dan Eisen: What? No drycleaning machine? Bill Bishop: Do it yourself, or do yourself in? Frank Kollman: Mental health and the workplace Frank Lucenta: Suede, leather and cloth combined Dennis McCrory: How to rob banks and not go to jail People Profile Janet Hickman Newsmakers Sharks fear Fawcett Pinstripes strikes deal with Brooks Brothers Holly Cleaners expands Prestige named best cleaner Graham wins writing award Rynex sees SE Asia as growth area Restoration network joins claims handling system Miele expands US headquarters Information Central Products & Services Descriptive brochures Stainless steel return systems Perc machine conversion system Self-service kiosks Management group Wetcleaning training Conditioner for wetcleaning