News Perc faces reckoning in California A Chicago-style perc ban Foundation survey profiles customers Uncle Sam ready to count cleaners A new look for consumer newsletter Where the real poisons come from Are you asking the right questions? Reservation lines open for Clean Show hotels Letter to the Editor Editorials They’re on your side. Are you on theirs? Make sure they know you’re out there   Around the US Midatlantic Achin gives Expo 2002 attendees tips on spotting sins Midwest Gillum appointed as IFI District 4 committee member OCA honors Gelpi for community service Northeast Anton’s seeks 40,000 winter garments for Coats for Kids Sweater drive benefits Syracuse community NEFA hosts spotting  seminar on Nov. 13 Rhode Island eyes tougher rules Southwest Lubbock school closes year with two spotting courses Class set for Royaltone Academy South Dan Eisen’s East Coast School opens its doors Upcoming SEFA classes offer basic and advanced tips West LA cleaners need help in clothing drive Western States cleaners planning for the holidays Drycleaning classes  in session throughout California Coin launderers take in topics in San Francisco

Columns Al Robson: Let the numbers be your guide Stan Caplan: More back to basics: Classification Ray Colucci: It’s time you raised your prices! Don Desrosiers: The making of a top quality shirt Dan Eisen: TTannin stains are no simple matter Bill Bishop: Only the paranoid survive Frank Kollman: Misfit employees: The cost of success? Frank Lucenta: Buttons that melt or fall apart Dennis McCrory: Halt! And identify yourself People Profile Patrick DeLora Newsmakers Hangers wins environmental award Childers choice: retirement McAllister, Kress join Kreussler Restorers network holds first convention TRSA taps Ekfelt for top post CLA names Sokolowski deputy executive director New name for Chevron Phillips solvent Information Central Products & Services Vacuum and blowing board New York State certification Management software Coin laundry statistical survey Specialty shirt finisher Wetcleaning Detergent Compressed air drying 2003 calendars