News SmartMoney sparks industry ire Care label trouble for importer Tariffs possible for Chinese hangers Ideas shared around the table Show Biz: A round-up of upcoming trade shows NCA taking TexCare to the Meadowlands Clean exhibitors meet; registration begins Korean association plans Chicago show TCATA looking for scholars Eisen helps fix garment problems Fire restoration? Do your homework Restoration drycleaners form alliance IFI courses on the road and in Silver Spring Editorials Caught in the media spotlight Who wants to be a restorationist? Around the US Midatlantic Teaming up for Pirate baseball outing promo CLA plans two-day program Midwest Leather cleaning school in Chicago sets courses Spotting workshop comes to Indiana Northeast Bank robbers drill through NY cleaners Cleaners lobby NY state in annual Albany Day Southwest Fisher, Allsbrooks speaking at SDA convention Open house for Houston firm South NC cleaner seeks compensation West RMFA hosts convention in April Marks to highlight TCATA conference SDDCA hosts CARB class on March 29

Columns Al Robson: Danger lurks in the comfort zone Stan Caplan: Understanding filtration: Cartridges Ray Colucci: Here’s why it’s wise to diversify Don Desrosiers: What shirt customers hate most Dan Eisen: Vintage clothes need special care Bill Bishop: Lesson from a one-legged stool Frank Kollman: when is a manager not a manager? Frank Lucenta: Dealing with dark areas on leather Dennis McCrory: Become an ex-customer and save! Bill Bogus: Why drycleaners need help now People Profile Wanda Evans Newsmakers DCCS names Russo Gershenson to finish Pulos’ term Slatten leads Seattle seminar Web upgrade for Royaltone Bifano joins CRDN Brooks honored by consultants group Information Central Products & Services Vacuum finishing board Software hosting option Portable spot coolers for indoor and outdoor use Waste water evaporator Ink load fixer Pre-spotters Water heater name change Rotating double-buck press Expanded compressor line