News After two years of CO2,he’s ready for more Bush says no to tariff on Chinese hangers Regulators get inside story at IFI Looking ahead to Clean ’03 Changes in Las Vegas since ’97 Clean Show IDC makes dinner plans in Las Vegas IFI unveils new logo TCATA convention report Long-serving firms are honored Voldbaek is Young Timer of the Year Bill Odorizzi to be next president Editorials Once you have them, keep them Good advice from a consumer report Around the US Midatlantic Cleaners face Title V permit fees in 2005 Golf outing to benefit Special Olympics Midwest MILD announces plans for summer convention INDLA to host fall seminar in Council Bluffs Northeast New York legislators OK aid for drycleaners New York deadline for machine certification approaches NCA hosts Night at Shea in July Southwest SDA offers June cleaning course at ITC Big Show 2004 Plans Sales seminar set in Dallas for July 10-11 South Miller’s Laundry recognized for customer service IFI seminars come to Alabama, Mississippi West Former cleaners targeted in $1.4 million Superfund lawsuit Poly bag fee defeated in California

Columns Al Robson: Proper policies prevent profit leaks Stan Caplan: The right steps for quality finishing Ray Colucci: Drycleaners offer “Secret Services” Don Desrosiers: Thinking about mark-in systems Dan Eisen: The most misunderstood fabric Bill Bishop: Harnessing the power of an S.O.B. Frank Kollman: Are you a documented employer? Frank Lucenta: Load classification for wetcleaning Dennis McCrory: What is your survival strategy? Bill Bogus: Little things make customers happy People Profile John Neal Newsmakers Union honors distributor Gown specialists elect Wade as president Two receive TCATA scholarships New owners tell of changes for ArctiChill Uhr is CLA’s Member of the Year Fabritec notes passing of Stout Information Central Products & Services Activated oxygen generating washer Hydrocarbon spotting Non-oily spot remover Brochures in Korean Waste water handling Ventilation system Compressor parts