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Standards for finishing production
ith today’s tight profits and difficult labor market, it becomes more challenging and complex to fix a production standard for each step in the overall production process. It is true that we want to determine the total number of pieces that the finishing units can produce realistically in a given hour. This is known as pieces per operator per hour.
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Because the drycleaning operation is composed of many different types of garments, we must set standards for each step of the production process since the inspection, assembly and bagging of drycleaned, wetcleaned or pressed-only garments are performed aggregately after finishing.
To accomplish this we must begin with the most important step in the production process. Although finishing is not the first step, it is certainly the most productive step since it is the finishing people who determine whether the work will get out on time or not.
As I have often remarked: “One person can come in 3 a.m. and do cleaning for several pressers, but that person cannot press for several pressers no matter what time he or she comes in.”
Once we get the finishing department squared away on a suitable production standard, we can then turn our attention to the other supporting departments: cleaning and spotting, inspection, assembly and bagging.
There are many factors involved in determining a production standard for finishing:
1. Efficient layout of the equipment in the unit.
The unit must be ergonomically correct. All pieces of equipment must be placed within easy reach of the operator and at the right height. The pieces must be placed in the most efficient order for rapid and easy “in” of unfinished garments and “out” of finished garments. The rails must be at the proper height to avoid standing on tip toes to either remove or hang the garments.
2. Amount and quality of utilities (steam, air, vacuum).
Steam pressure too high produces steam that is too dry, and steam pressure too low produces steam that is too moist.
For drycleaning finishing, the ideal steam pressure is 70 psig at the unit. If the steam is too dry, it will not remove wrinkles with ease. If the steam is too moist, it will require excessive vacuum time. All steam traps must be in good working order.
If the air pressure is too low the press heads will work slowly. Ideal air pressure at the unit is 75 psig. The air must be dry and cool to be efficient.
An air pressure regulator should be installed at the compressor outlet line and set at a constant 80 psig to 85 psig (depending on the distance travelled).
The air line should be increased two sizes (minimum) larger than the outlet size on the compressor (after the air passes through the air dryer/filter, pressure regulator and after cooler). Three sizes larger is ideal.
Each machine should be equipped with its own air filter/trap with automatic drain.
The vacuum header should not be reduced in size from its outlet. The vacuum unit should be sized double the number of machines it is servicing.
Each take off from the header should have a drain valve installed just before it enters the pressing machine.
A vertical check valve at the bottom nipple, below the tee pointing toward the machine’s vacuum valve, will be closed when vacuum is on and will open when vacuum is turned off. Do not use a horizontal swing check in the vertical position. Otherwise, a  gate valve or ball valve will suffice if opened and closed manually.
The amount of vacuum at the completion of steam pressing determines the quality and stability of the press job. Too little vacuum will not preserve the press job, and too much vacuum will waste good production time. Three to four seconds of vacuum (if all the factors above are present) will be sufficient. However, over vacuuming is not as harmful as under vacuuming.
3. Condition of the equipment, padding and components.
Proper maintenance and cleanliness of the equipment is essential. Management must inspect the equipment every day and actually operate each piece to make sure it is at its most productive capability.
Do not depend on the operator to report all deficiencies of the machines; see them for yourself since most times the operator will ignore a deficiency and not complain about it. Press padding must be supple and clean. Grid plates must not be damaged or dirty.
4. Environmental comfort of the operator considered.
The area of the unit must be well ventilated and well lighted. There must be no shadows over the equipment. Padding, or carpeting, over the entire unit’s floor will reduce operator fatigue in addition to comfortable shoes. Cleanliness must be a prime concern since dirty press tables and heads are detrimental to good production and quality.
5. Personal needs of the operators considered.
Going to the bathroom, taking breaks to relieve tension and fatigue, lunch, etc., are necessary functions.  In reality, a person cannot continuously work for the entire day without a break as we did “in the old days.”
Also, cold water must always be available and convenient to get. A break room, today, is as essential as a boiler room; a refrigerator, sink and stove are standard equipment.
6. Preparation of garments for maximum time saving.
All garments must be inspected closely for spots after cleaning to ensure that the presser will not be held up by returning a garment for spotting after it has been 75 percent pressed.
The spotter should hang all similar garments together on the unfinished rail and in the order of the units’ location to the cleaning/spotting department.
The cleaner should ensure good cleaning with excellent solvent maintenance, and the drying cycles should be proper to ensure a wrinkle-free load after a cool-down cycle (as appropriate for perc or petroleum/hydrocarbon).
If the volume is large, a distribution conveyor should be utilized for both feeding the press units and taking away of the finished garment to the inspection/assembly areas.
It has been proven many times that a presser will move more work when the unfinished garments are there in the finishing unit as opposed to an empty entrance to the unit.
The cleaning-spotting de-partment must do all in its power to support the finishing units and keep the work moving.
7. An incentive, or requirement, to produce at, or above, the standard.
It has been proven many times that an hourly worker is penalized if he or she works fast and rewarded if he or she works slowly. The penalty is less hours, and the reward is more hours.
An incentive can be in several forms: piece work, hourly bonus, go home sooner when work is finished with full day’s pay, time off with pay for exceeding standard, etc.
Strange as it may seem, another incentive can be management’s requirement that the operators attain the prescribed standard in order to retain their job and agreed salary. In this regard a piece count is maintained and compared to the required standard.
Since the drycleaning-spotting and wetcleaning-spotting departments will process various types of garments in support of all the drycleaning-wetcleaning finishing units, it is almost impossible to effectively determine the total pieces per operator hour involving all facets of this area of production as is the case with laundered shirts. The coat/utility units and silk units, including the hot head units,make that determination ineffective and inaccurate.



Note: My spotting video, “The Caplan Method of Stain Removal,” which includes my comprehensive text and handy spotting board reference available in English, Spanish and Korean (video only in Korean) from the Golomb Group, c/o Dennis McCrory, 7664 Plaza Court, Willowbrook, IL 60521, phone (800) 679-5856. A lecture and demonstration are presented similar to my classes over the years at IFI and SDA. This video and text are ideal for training inexperienced spotters as well as a good review for experienced spotters. Digesting with enzymes, bleaching, oxidized oil stains and caramelized sugar stains are discussed and demonstrated. An article on “Removing Spots in the Cleaning Machine” and an article on “How to Increase Production in the Spotting Department” are included in the comprehensive text book.
Also available from the Golomb Group, in English and Spanish, is my video on step-by-step shirt finishing which includes my comprehensive text in loose-leaf form outlining each procedure for single-operator and two-operator cabinet shirt unit using a cabinet sleeve press. Proper forming of the collar using heated collar formers is demonstrated. Each lay is demonstrated for top quality with very little effort by the operators. Attractive detailing and packaging of the hangered shirt, padding, steam pressures and timing are all discussed. A unique wash formula for whiter whites and brighter colors and removal of grease and body oils is included in the loose-leaf text book.
My experience with shirts spans over 55 years with US Army as a principal laundry and dry-cleaning concessionaire at Ft. Meade, MD, where average shirt volume was approximately 10,000 per day. We were constantly “sampled” for excellent quality in both finishing and washing in laundry and drycleaning and in tailoring.
We operated our own 40,000-sq.-ft. plant for over 35 years.


Stan Caplan has over 35 years experience in his own high volume dry-cleaning, laundry and tailoring plant and two package plants with adjoining coin-operated laundry and drycleaning. Stan is the former chief instructor at the International Fabricare Institute, the Southwest Drycleaners Association and various other trade association-sponsored schools throughout the US and courses in Canada, Mexico, South Africa, Singapore and Hong Kong. Stan offers consulting, training and engineering services in all areas from customer service area to the boiler room since 1981. His complete system withtotal quality management will produce maximum efficiency, economy and product excellent quality. Stan can be reached at 7341 Amberly Lane, Suite 310, Delray Beach, FL 33446, phone/fax (561) 496-2548. His e-mail address is stancap100@aol.com.