News No evidence that perc is carcinogen, researcher reports Answering the casting call It’s winter, and not just the snow is white NCA ready for a Bahamian weekend IFI bringing its top stars to Vegas IFI slates courses slate new year Obituary: Joe Griggs, a “$100-a-week-spotter” Tailwind names Managers of the Year Clean UK exhibition is cancelled Staying on the right track in 2004 Editorials • Making the new year a better one • The high price of easy money Around the US Midatlantic PDCA expands seminars and in-plant training program Three new co-sponsors join ranks of CleaningExpo Midwest Paperwork violations cost Indiana cleaner Hotel registration deadline for MCA show near WFI ready to roll with ’04 convention Ohio initiates ombudsmen program Northeast Seamstress injured when car crashes into cleaning plant Anton’s hoping to collect winter 45,000 coats ASN Laundry opens New Jersey facility Southwest SDA offers package discount for early Big Show registrants South SEFA announces February seminars on finishing, spotting NCALC treasurer Vern Strother passes away West Man sentenced in for role in illegal perc disposal scam

Columns Al Robson: So what’s your business worth? Stan Caplan: Standards for finishing production Ray Colucci: Getting everyone into the habit Don Desrosiers: 5 things to do for a better shirt Dan Eisen: High-priced holiday fashion horrors Bill Bishop: How to start your own idea factory Frank Kollman: New Year’s resolutions for employers Frank Lucenta: Basic prespotting of suede and leather Dennis McCrory: Common marketing mistakes People Profile Fred Ryan Newsmakers FabriCare Foundation elects officers, trustees IDLA scholar completes course Laidlaw acquires CHC plant IDC elects officers Three Textile rental trade associations merge Information Central Products & Services Multi-purpose spotter Drycleaning press pad for better finish Point-of-sale software system for cleaners Promotional posters Copyright © 2003, National Clothesline BPS Communications PO Box 340 Willow Grove, Pennsylvania Phone: 215 830 8467 Fax: 215 830 8490 E-mail: ncled@aol.com