PDCA expands seminars and in-plant
training program
It may be a cold winter, but the Pennsylvania
and Delaware Cleaners Association is hoping to make it a busier one, as well.
The association recently enjoyed so much
success at its recent “Customer Service” seminar at
the Holiday Inn in Monroeville, PA, that it plans to set up
another one in Central Pennsylvania in the near future.
Overall, 74 cleaners representing 20
different cleaning plants showed up on Nov. 13 to hear IFI
Garment Analyst Chris Allsbrooks give an animated discussion on
how to handle difficult customers from behind the front
counter.
In addition to expanding its seminar
offerings, PDCA is also working on increasing the educational
scope of its in-plant training program.
In an effort to make training more
affordable and accessible to its members, the association
arranged for professional instructor Lisa Dusak to visit
drycleaning plants for one-day or half-day sessions in order to
demonstrate general finishing and shirt finishing.
The discounted cost to have Dusak visit a
plant is $300 for a full day, and $175 for a half day, plus
mileage and hotel expenses if necessary.
Now, PDCA has expanded its in-plant
training curriculum to include sessions on stain removal and
basic drycleaning, too.
The association’s field
representative, Bob McBride, is an experienced drycleaner and
consultant who is offering his expert services to PDCA members
at a discount.
Like Dusak, he will be available for both
one-day or half-day sessions. He will adapt his teachings to
fit the individual needs of each company, rather than have a
pre-set plan.
For more information on Bob
McBride’s schedule and services, contact him directly by
calling (412) 327-2297 or e-mail him at:
bobmcbrideassoc@aol.com.
For more information on Lisa Dusak’s
finishing instructions, contact her at (412) 303-3519 or e-mail
lisadusak@stargate.net.
In other PDCA news, the association held
its election for new officers on December 7 at the Marriott
Hotel, located in Harrisburg, PA.
Garth Eck of Faxon Cleaners in
Williamsport, PA, will remain the association’s
president.
Other PDCA officers for the coming term
include: vice president, Joseph Schmidt of Plaza Country
Cleaners in Emmaus, PA; vice president of government affairs,
Dale Kaplan of Kaplan’s Careful Cleaners in Camp Hill,
PA; treasurer, Stuart Outten of Capitol Cleaners in Dover, DE;
and secretary, David Beatty of Murrysville Cleaners in
Murrysville, PA.
For more information, contact PDCA at
(215) 830-8495.
Three new co-sponsors join ranks of
CleaningExpo
The MidAtlantic Association of Cleaners recently announced the addition of three
new co-sponsors for its 2004 CleaningExpo Showcase and Auction:
the Korean-American Drycleaners Association of Greater
Washington; the Korean-American Drycleaners Association of
Maryland; and the West Virginia Drycleaners and Launderers
Association.
The show is scheduled to take place March
13-14, 2004, at the Show Place Arena in Upper Marlboro,
Maryland. For information, call (800) 235-8360 or visit
www.cleaningexpo.com.
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