News OSHA warns cleaners on press hazard Check the pockets – all 42 of them Gathering in for a giving out A special award for the triple certified IFI offers courses in English and Korean IDC begins planning for June convention in Germany; Despite cancellations, Texcare is optimistic Is your portfolio positioned for 2004? Editorials • When it’s a question of sink or swim • No thanks for a job well done Around the US Midatlantic MAC plans to break 4-year drought in DC area WPCL elects new officers at December meeting Midwest MCA will “Keep It Clean” at annual convention Wisconsin seminar on quality finishing Indiana association plans for 2004 Northeast Zoots expands with East Coast acquisitions Maintenance, safety are on NELA agenda NCA to host courses at NY School of Drycleaning Southwest Discount registration deadline near for SDA show South SEFA seminars cover spotting and finishing East Coast School of Drycleaning sets itinerary West California shuts down solvent recycler Vegas seminar to focus on employee issues Surprise inspections target Utah cleaners

Columns Al Robson: The rewards of greater productivity Stan Caplan: Boiler maintenance and operation Ray Colucci: Much to learn about hydrocarbon Don Desrosiers: When a loss-leader is a loser Dan Eisen: Update the wetcleaning department Bill Bishop: Making newspaper ads that work Frank Kollman: Root out the bad; cultivate the good Frank Lucenta: Surface cleaning with abrasives Dennis McCrory: Fashion turns to dressed to sell People Profile Buddy Gritz Newsmakers Navisa buys CHC’s Texas hanger plant Restoration Drycleaners hire vp Hamilton staff expands Business expert to write for IFI publications New member joins CLA board Leahy joins Boston Textile Regenesis adds reps Information Central Products & Services Pants pressing cloth NY approval for machines Security camera records counter activity Separator water disposal unit Hydrocarbon detergent Copyright © 2004, National Clothesline BPS Communications PO Box 340 Willow Grove, Pennsylvania Phone: 215 830 8467 Fax: 215 830 8490 E-mail: ncled@aol.com