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Finding your break-even point
wning and operating a drycleaning business can be an exciting way to serve your community; create financial security for you and your family; and earn a comfortable living along the way.
After all, these are the reasons you became an entrepreneur, right?
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The fact is that about 20 percent of cleaners fit this description. Of the other 80 percent, half are making a living and half are struggling to pay their bills.
To be successful in this industry, you must deliver above-average service and your customers’ garments must be ready to wear.
Once you accomplish these daunting tasks (and they must be daunting because too many cleaners have not figured out how to accomplish them!), you can focus on managing your business.
One of the oldest and least understood management tools available to help you in the decision-making process is the “break-even point formula.” This formula is easy to use and can show you:
• Sales volume needed in order to break even.
• How much money you will make when you are above break-even.
• How much you will need to increase sales when adding new overhead costs such as rent for a drop store, a truck payment, etc.
Simply stated, the break-even point is the point where sales are enough to pay all of the company’s bills but not enough to generate a profit.
If your fiscal year ended on December 31, this is a great time to calculate your break-even point for 2003. To do this you will need a copy of your Profit & Loss Statement.
Because the drycleaning business is a service business we do not have a “cost of goods sold” (COGS).
Instead, as a service business, we have “cost of sales” (COS). Your COS includes your variable and semi variable costs. To simplify, we will refer to these costs as our “direct costs.”
Calculating your break-even:
Total up all your direct costs which include:
• Labor — without owners’ salary.
• Outside services — leather cleaning, etc.
• Payroll taxes — FICA, SUTA, and FUTA.
• Workers Comp Insurance
• Supplies — all.
• Utilities.
• Vehicle expenses.
• Claims.
Typically, your direct costs should run between 55 percent and 63 percent of Total Sales.
Total up all of your overhead costs. These include:
• Officers’ Salary
• Advertising
• Principal payments (replaces depreciation)
• Insurance – General
• Office expenses
• Rent
• Professional fees
• Miscellaneous expenses
• Taxes — other, such as permits; licenses; excise; etc.
• Interest expense
Typically, these expenses run about 30 percent of sales.
Step 1. Calculate your Gross Margin (sales minus direct costs).
Step 2. Divide your Gross Margin by sales. This is your gross margin percent.
Step 3. Divide Total Overhead Costs (in dollars) by your Gross Margin Percent (see Example #1).
In Example #1, the break-even point is when sales reach $181,700. This means that the company will generate 41 cents ($.41) profit on every dollar of sales over the break-even point.
To check this; subtract the break even point figure from Total Sales and multiply the answer by the Gross Margin Percent (see Example #2).
Example 1
	Goal 	Actual
Sales	100%	250,000

Cost of Sales
Labor

Using the information in Example #2 we can determine how much profit the company will generate as sales go up and down. This calculation will be accurate as long as there are no major changes in Direct or Overhead Costs.
To project profits based on a change in sales volume:
• Subtract your break-even point from projected sales. This will give you your “sales above break even.”
• Multiply above answer by the Gross Margin Percent (.41 — see Example #3).
For cleaners who are bouncing along the break-even point or losing money, this break-even point formula can help you identify the areas that need your attention.
Using the format in Example #1, insert your financial information. Check your cost percentages to those listed under “goals”. If your cost percentages are higher than the goal — there is definite room for improvement.
This break-even formula is also great as a “What if?” formula. What if you want to open a new drop store? For a new drop store the costs are all fixed;
• Rent
• Front counter labor
• Utilities
• Insurance
Add these costs. Next, you need to annualize them. For example, the store will be open sixty (60) hours a week and you will pay your CSRs $8.00 per hour. Weekly payroll will be $8 times 60 hours or $480 per week. Multiply this weekly figure times 52 weeks to annualize it. Next, multiply your monthly rent times 12 months.
Once you have the total cost for operating your drop store divide that figure by your gross margin percent. In this case that figure is .41 (see Example #4).
Owners and managers must make routine decisions every day. These decisions involve personnel issues, customer issues and problem garments.
When it comes to making major decisions you need to use all the tools at your disposal. This break-even formula, along with these examples, will help get you started. If you have any questions, don’t hesitate to contact me by phone at (941) 408-8819 or email at alan@bizbuilder.com.

In the game of business the more you know the better you can play the game.

Alan Robson is a private consultant dealing with the specialized needs of the drycleaning industry. Contact him by telephone at (941) 408-8819 or send e-mail to him at: alan@bizbuilderonline.com or visit the Biz Builder web site: www.bizbuilderonline.com.