News Assessing tools for cleaning it up A magic wand for the do-it-yourselfer Care labels are well read, survey says Getting the goods on mold IFI annual meeting set for June 26 Volunteers needed for IFI committee What happens when change happens? Coin launderers meet in Washington Is communication is off the hook? Editorials • Staying a step ahead of the amateurs • It’s time to sail or abandon ship Around the US Midwest Spotting, finishing class in Indiana WFI inducts Martino, prepares golf classic New web site offers compliance help IDLA sets itinerary for coming months Midatlantic MAC succeeds in sales tax battles MAC nominated for environmental award PDCA expands Atlantic City exhibit space Northeast EFA show returns to Providence Laidlaw offers spotting, pressing classes Robson to discuss routes in Providence NELA plans include golf, seminar Southwest Texas cleaners have chance to comment on cleanup law South Jury awards cleaner over $400K in damages Cleaners Credit Union in voluntary liquidation East Coast School gears up for May, June classes West RMFA announces plans for conference in Colorado Kenney Slatten slated for Arizona seminars

Columns Al Robson: A forum to help the small cleaner Stan Caplan: Training new, experienced employees Ray Colucci: How clean is your cleaning plant? Don Desrosiers: It’s a pain to train a shirt presser Dan Eisen: Solving your finishing problems Bill Bishop: Looting your own gold mine Frank Kollman: Is it tolerance or discrimination? Frank Lucenta: Using dryside liquid spotters Dennis McCrory: Marketing to current customers People Profile Carl Jennings Newsmakers Wedding Gown Specialists meet in San Diego Biz Builder holds seminars for managers Jeff Dunn joins Machinex Japanese cleaners eye GreenEarth Canadian government honors Magic Wardrobe Wascomat appoints Florida distributor Cocivera to lead TRSA Information Central Products & Services New features in software update Water heater expansion Heat seal machine New line of wetcleaning detergents, sizings Contract drycleaning Help with attaining management goals Stain removal guide Paint, oil, grease remover Odor neutralizer Air compressor booster units Copyright © 2004, National Clothesline BPS Communications PO Box 340 Willow Grove, Pennsylvania Phone: 215 830 8467 Fax: 215 830 8490 E-mail: ncled@aol.com