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Crawly creatures in the boiler room
It’s hard enough dealing with angry customers at the front counter of a drycleaning plant, so how do you handle a 5' snake who has taken up residence in the boiler room?
In Oak Forest, IL, staff members of Betscher Cleaners recently confronted a bullsnake who did not want to leave his warm, new-found home.
According to plant owner Dave Betscher, it wasn’t the first time a slithering reptile had invaded the premises.
“From time to time my manager,  Linda Delia, would be walking along and there would be a snake on the floor,” he explained. “The first time it happened, she just got a stick and a hanger and flipped it out the door — as a customer was walking in.”
It was obvious that the location had a recurring snake problem, so Betscher tried to rectify the situation by patching up any holes and cracks in the walls with foam. Unfortunately, that didn’t work, much to one employee’s dismay.
“One day, at a quarter to seven at night — before closing — one girl was passing through the boiler room and she happened to look up,” Betscher said. “There was a snake wrapped around the conduit up in the ceiling sort of looking at her. We’re talking about a five footer. That is very intimidating. So, she screamed hysterically. The other girl there at the time said, ‘I thought she was being raped.’ So, you know what they did? They closed the store up at 7 o’clock and went home. They didn’t tell anybody.”
On the following morning — a Saturday — manager Delia arrived at 6 am and worked about a half hour before the phone rang. One of the girls from the previous night had decided to call her and inform her about the snake. Delia went to the location and was surprised to see that it hadn’t budged.
Of course, she had already chased out three other serpents before, but none of them were quite so large. However, Delia’s fear of customers seeing the snake was bigger than seeing the beast itself.
“I just wanted to get it out of the store,” she recalled. “I didn’t want it in here in case customers walked in.”
Betscher, arrived shortly after to find Delia attempting to chase the reptile away with wasp spray. Neither could identify the breed of the unwanted intruder.
“I know it’s a bull snake now — non-poisonous. But, these bull snakes have little rattles on the end of their tails and they’re green and are really thick, fat snakes,” Betscher said. “I ran around and got a broom and started whacking it. By this point, the snake was thoroughly ticked off. The thing flapped down on the floor in a thud. It coiled up and started spitting at us. It was rattling its tail, hissing at us and we didn’t know what kind it was.”
Both Delia and Betscher searched for a bucket to trap it in. Delia came back first.
“She found a bucket and a stick and a broom before I knew it,” Betscher said. “About two minutes later she had swept this thing into a bucket and we lidded it.”
“I was kind of a tomboy when I was younger, so it didn’t really bother me until he started shaking his little tail at me,” Delia noted. “I thought, ‘Oh, maybe it’s a rattlesnake’.”
The snake remained in the bucket until Monday morning when a wildlife professional arrived to take it away, attempt to revive it, and then eventually return it to the wild.
The package plant location has only been a part of Betscher’s for about a year. The company, which was started by Betscher’s grandfather in 1898, has two other locations in Illinois and has earned Bronze star status in the state’s environmental star drycleaning program.
Betscher is a third generation cleaner who has served as a board member on the Illinois State Fabricare Association for over a decade. He tried to look at the bright side of the incident.
“Well, at least I didn’t have to pay unemployment comp when I got rid of him,” he said.
Delia, who has been a plant employee for over 20 years, also joked about the matter, hinting that maybe her boss didn’t want her around either.
“Dave’s trying to get rid of me, but he can’t. This snake thing ain’t working and nothing else will either,” she laughed.