News Different countries, same problems Hard times for German cleaners Shunning casual attire – and drycleaning SCRD sees progress on site clean-ups Martino begins term as IFI president Certification sign-up deadline near Obituary: Morris Rubenstein Editorials • Making lemonade out of your lemons • Who will be doing the laundry? Around the US Midwest Deadline extended for applying to Wisconsin clean-up fund Adco’s Freese to lead sessions in Minnesota Golf, route seminar set for Indiana Midatlantic PDCA plans interactive programs at Expo 2004 Northeast Abandoned property law for NY cleaners goes into effect in August Marketing bootcamp in NY City NCA sponsoring spotting, wetcleaning Southwest Rick Sims leads SDA in 2004-05 Royaltone Academy hosts leather classes South East Coast school gears up for eight courses Morrisville plant first to offer “water only” in NC West Fabricare 2004 brings cleaners together for educational weekend

Columns Al Robson: What all leaders have in common Stan Caplan: Cooling your plant at a lower cost Ray Colucci: You can’t fix what you can’t see Don Desrosiers: What to buy? How much to pay? Dan Eisen: Get more from a laundry dryer Bill Bishop: Price, profit and pie Frank Kollman: Labor laws: What I would change Frank Lucenta: Drycleaning suede and leather Dennis McCrory: Bringing out the best in people John Graham: Determining your marketing budget People Profile Roman Nalley Newsmakers Japanese drycleaners participate in MFM NW Bureau meeting Maineline users meet in Maine IPSO dealers meet in Forida Diamondhead Cleaners is the Business of the Year Zoots continues expansion Hohenstein signs publication agreement One Stop serving Florida Best acquires Artex as part of expansion strategy Information Central Products & Services New line of washers Home care products and display On-demand hot water Web site upgrade Books on CD Smoke and soot remover Copyright © 2004, National Clothesline BPS Communications PO Box 340 Willow Grove, Pennsylvania Phone: 215 830 8467 Fax: 215 830 8490 E-mail: info@natclo.com