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An uproar over extra charge
for super-size dress
Public health officials scold Americans for being too fat and getting fatter, but cleaners, apparently, need to be careful how they charge oversized customers to clean their extra-large clothes.
A Maryland woman who was charged an extra buck to have her size 22 two-piece dress ensemble cleaned filed a complaint with the Better Business Bureau last month and attracted the attention of local media with her complaint.
The cleaner said the customer knew of the extra charge when she dropped off the garment, but nevertheless has agreed now to post a sign saying that if garments require special handling or procedures, an increase to the price may be made.
That may not satisfy overweight people who don’t think they should be charged more because their garments are larger than average, but it should placate authorities charged with enforcing pricing and anti-discrimination codes, at least in Maryland. Weight and personal appearance are not covered by Maryland or county anti-discrimination laws, but the issue attracted the attention of the Montgomery County Division of Consumer Affairs, which enforces the Consumer Protection Act. A business that fails to disclose additional fees can be fined up to $500 under that act. However, officials said they are more interested in compliance than fines.
One area resident who has tangled with drycleaners before over pricing said fat discrimination is a less clear cut issue. Professor John Banzhaf of the George Washington University law school, weighed in on the matter, saying, “Unlike discrimination based upon gender, race, or national origin, discrimination against fat people generally isn’t illegal.”
On his web site, Banzhaf lists as one of his “major professional accomplishments” forcing “drycleaners in the District of Columbia to cease sex discrimination against women, and to charge the same price to launder men’s and women’s shirts, even if the latter do not fit on automatic pressing equipment….”
However on this issue, Banzhaf, seems a bit more sympathetic to the drycleaner.
“Whether or not special accommodations have to be made for obese people… whether it’s fair and legal to charge the obese more when it is warranted by additional costs, and in general whether obesity is more like smoking or like gender, are important emerging questions,” said Banzhaf.