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More questions, more answers
ast month, I told you about Lisa, who offers technical help on products and procedures for Cleaners Supply. I thought that we should give that another look, but before we do that, I think that a comment or two is in order. Many other distributors will answer your questions as well.
When you have a question, it is always best to do as much research as is practical so that the conclusion that you arrive at is yours coupled with the input from your confidants.
When I think about all of the questions that get asked every day in this business, it makes me very aware that there is a thirst for knowledge out there. There is no better place to seek out answers than at your local
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or national trade show. This is why they exist, in my humble opinion.
Sure, you can counter that trade shows exist so that a bunch of hungry salespeople can ram their wares down your throat, but that is truly unfair. It is largely about win-win.
You may think that a salesperson from Unipress will tell you anything that you want to hear just to get you to commit to a $40,000 piece of equipment, but consider the possibility that the new equipment really is better than your old broken down Prosperity.
You might think that DCCS has become remarkably adept at charging $18,000 for something that you can buy at Office Max, but you are wrong.
Iowa Techniques spends millions developing products that will make your life easier. Perhaps you consider that it is all part of a master plan to get you to part with your money. It isn’t true at all.
The owners of these companies — the ones who yearn for your hard-earned money — simply have different agendas than you do, that’s all. They happen to all be friends of mine and I am sure that they have a genuine desire to help you. Do they “do it for money?” Yes. Everybody does, if you give it some thought. What they “do” for money just happens to be something entirely different than what you do.
I know that you are in search of answers. Find them at the next trade show. The 2005 Clean Show is barely eight months away. Plan on attending. No one will trick you into buying something that you can’t use, don’t want or that will cost you any money. You may start thinking about investing some though. Investing is something like spending except that you get more money back than you spent because you spent it.
(Sorry about all that. I found an old soapbox in my garage and I thought that I should put it to good use before throwing it in the trash.)
Ok, on to the real part of my column.
Is it 18 or 20 inches?
How can I tell whether my Ajax shirt unit is a 20-inch or an 18-inch unit?
Measure the width of the buck; do not include the side air bags. A buck that measures from 18 to 19 inches across is an 18-inch unit. A buck that measures from 20 to 21 inches across is a 20-inch unit.
Simple question with a simple answer and not much to add, but if you determine that you have an 18-inch, you probably have more touch-up than you wish for because many shirts are wider than this relatively narrow buck.
Because of the flat steam chests on Ajax equipment, you can easily turn your old 18-inch buck into a 20-inch model.
When it’s time to replace the steel base pad, buy instead the base pad that allows you to turn your 18-inch buck into a 20-inch buck. It’s easy and the results are excellent! Be aware that you will not be able to use 18-inch pads and covers.
Shirts turn yellow
What would cause shirts to turn yellow after pressing them on a shirt unit?
Be sure that the pH balance on the shirts is correct. Also, check the padding on the shirt unit, the steel as well as the flannel. If the steel is old and is starting to break down, this will cause the flannel to discolor and can transfer the color onto the clothes.
In other words, this often means that the pH is too high – too alkaline. Shirts need to be slightly acidic in order to be pressed. Furthermore, when pressing shirts that have been starched, the pH should be still more acidic — 5.5.
When this yellowing happened at my plant, it either meant that my washman forgot to add sour (when I used powders), I was out of liquid sour or the pump wasn’t working. In any case, I had a bunch of shirts to rewash.
A few comments: I would really kick myself if I learned that the drum of sour was empty. It is too easy to catch this before it’s too late and transfer the siphon tube to the full drum. This averts a minor disaster.
Certain types of pumps that feed liquid into your washers are surprisingly unreliable. You’d think that they’d be quite the opposite.
If yours turn out to be in that unreliable group, see if your chemical rep can get something that works better, or get him on some kind of maintenance schedule that keeps the pumps in tip-top shape rather than being reactive to a breakdown.
Just as Lisa considered that the yellowing may be something other than alkaline, so will I. Sometimes, I see yellowing on the air bags. What causes this? You’ve just replaced the pads and covers and almost immediately afterwards the bags are stained yellow. This is most likely to be oil from your compressed air. It suggests that oil is leaking by the pistons (or the rotor) in your compressor. This needs attention.
Mystery wrinkles
Why would I get wrinkles on the backs and on the bottoms of a shirt if I change the air bag and flannel each time?
You need to decrease the pressure and change the steel. If the steel is too compressed, you will always get the same wrinkles.
Remember, the steel base pad isn’t part of the machine’s structure or chassis. It is a padding item that needs to be replaced regularly. Sure, it will last much longer than the pads and covers, and yes, it is not inexpensive, but if yours is more than a couple of years old, it’s time to replace it.
Bad steel will always cause bad press. Paying someone to touch-up the wrinkles that bad steel causes is more expensive than a steel base pad.
Often we rush to judgment and conclude that the steel isn’t the problem. Here’s why: Noticing some sort of pressing defect, we replace the pads and covers. The problem goes away, but it returns after a very short time. This is because the thickness and pliability of the new material is very forgiving. Soon the pad is compressed and the problem re-surfaces.
Securing a rope tie
How do you secure a rope tie?
Bundling the shirts is done best with the shirts being hung up on a counter rack:
1. With all the shirts together, wrap the cord along the top of the bundle. With the hook pointing toward you, press the bundle and pull the cord tight.
2. Pull the cord through the top groove (not the loop) of the hook.
3.  Pull the cord over the shank of the hook, and under the bottom groove (not the loop) of the hook.
4. The rope tie should be secure. Apply another cord along the bottom of the bundle.
Lisa, that sounds right. My hat is off to you for finding a way to describe this procedure via words and print. The product being described here is actually called a “no-knot cord”. If you use these incorrectly, they are a royal pain. Used correctly, they are excellent. If Lisa’s libretto isn’t enough to help you use these correctly, e-mail me at don@tailwindshirts.com and I’ll send you a brochure and a short movie that each shows how to use this product.
How many shirts should be bundled together in the rope ties?
The manufacturer recommends no more than seven, however, they “come in varying lengths (18-inch, 24-inch and 36-inch) so that the number of shirts in a bundle can be adjusted.
Hmm. Let’s leave it at seven to nine for a 24-inch rope. I don’t recommend buying longer cords in order to get more shirts in the bundle and the 18-inch ones are a little too short to handle easily.
Having problems getting your shirts clean? Next month, we’ll talk about that.
“If you do what you’ve always done, you’ll get what you always got.”


Donald Desrosiers has been in  the shirt laundering business since 1978 and is a work-flow systems engineer who provides services to shirt launderers through Tailwind Shirt Systems, 867 Spencer St., Fall River, MA. He can be reached by phone at (508) 965-3163 or by e-mail at  tailwind1@comcast.net and he has web sites located at: www.tailwindshirts.com and www.dondesrosiers.com