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National Clothesline November 2009 Table of Contents
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News
Around the U.S.
Anton’s collects over 46,000 coats in 20th annual drive
NCA to help cleaners press clothes, take out stains
First 2015 DLI courses in introductory, advanced cleaning
PDCA offers maintenance, management tips in March
Charity to benefit Ultra Chic Boutique
Schwarz to lead two stain removal seminars in TX
Five Star earns BBB accreditation for 10th year
New laws affect employers in California
• The business that gives will receive
• A problem that has already been solved
Jay Bleich: Filling in the blanks
Columns
Bruce Grossman: The condensate return system
James Peuster: Is networking worth your time?
Frank Kollman: Making union organizing easier
Don Desrosiers: Retaining that moisture retention
Dan Eisen: Temperature control in stain removal
Harvey Gershenson: Have you tried “cause marketing?”
Neil Schroeder: Four factors customers use to choose
John Graham: Beyond customer satisfaction
February 2015  Table of
Contents
Editorials
The business that gives
will receive
A problem that has
already been solved
Handling more than one
project
The condensate return
system
Is networking worth your
time?
Making union organizing
easier
Retaining that moisture
retention
Temperature control in
stain removal
Have you tried “cause marketing?”
Four factors customers use to choose
Charity to benefit from Ultra Chic Boutique
First 2015 DLI courses in introductory, advanced cleaning
PDCA offers maintenance, management tips in March
Anton’s collects over 46,000 coats in 20th annual drive
NCA to help cleaners press clothes, take out stains
Schwarz to lead two stain removal seminars in TX
Five Star earns BBB accreditation for 10th year
New laws affect employers in California
Brainstorming with the stars in Cancun
In Atlanta, it’s not 1987 anymore
Hotel reservations deadline is March 13
Beyond customer satisfaction