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National Clothesline November 2009 Table of Contents
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News
Around the U.S. 
NCA continues its full slate of courses for cleaners
PDCA Expo will advise on how to reach the next level
Life sentence for man guilty in murder of drycleaner
MILD to convene on Mackinac Island
WFI to set sail during meeting in September
MWDLA golf outing tees off in Greenwood
SDA plans July meeting near Ballpark Village in St. Louis
Deadline for discounted hotel rates near for Fabricare 2016
Frank Lupo: Back in time
• His kingdom for a pair of pants
• Take a critical look. Are you a museum?
Columns
Deborah Rechnitz: What was once new has become old
Trudy Adams: What to look for in a CSR manager
Bruce Grossman: Hot weather cooling problems
James Peuster: Applying the 95/5 rule to routes
Don Desrosiers: Take a walk-through of your plant
Dan Eisen: Basic testing for better cleaning
Neil Schroeder: Customer loyalty for long-term sales
Burnett selected for TCATA scholarship
Johnson begins term as SDA president
M&B noted for 10-year safety record
ZIPS eyes expansion into Texas