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NEFA plans return trip to Providence for its Fall Fest
The North East Fabricare Association will be hosting its annual Fall Fest convention on Nov.
12 and 13 at the Providence Biltmore, the same venue as last year’s event that proved to be
a successful one.
On Saturday, Trudy Adams will present a program on “The Magic of a Touch Point” that
emphasizes customer relationship programs. Formerly of Cleaner’s Supply, she now works as
a consultant for 21st Century Dry Cleaning.
On the following morning, she will be back at the podium for another program titled
“Creating a Super Customer Service Representative.”
“We are really looking forward to some great speakers this year, and are really excited by
some of the new faces we are able to bring in,” noted Peter Blake, executive vice president
for NEFA. “Trudy has spoken all over the country, but has never been to a NEFA event, and I
know people will really get a lot out of her presentations. We also wanted to return to having
Sunday Morning’s program focus on the front end of the counter for managers as well as key
customer service personnel.”
Blake hopes to build on the success of last year’s Fall Fest, which enjoyed record numbers.
“Fall Fest ‘15 had the best overall attendance including the most vendor participation, and
highest number of plants represented than we have ever had, and I think with some of the
changes and with some of the great speakers we are lining up —we can do even better,” he
said.
Look for more updates on the convention by visiting NEFA’s website at
www.nefabricare.com or contact the association’s office by calling (800) 442-6848.
More classes coming from NCA in 2016
The second half of the year will remain as busy as the first for the National Cleaners
Association with its upcoming slate of educational classes.
In early August, the association will host its two-day “Basic Pressing and Finishing” course
in the Bronx, NY. It meets from 8:30 a.m. to 5 p.m. on Aug. 6 and 7. The cost is $455 for
members and $595 for non-members; Platinum members may attend for free.
NCA will also offer its New York Department of Environmental Conservation certification
course in English on Aug. 14 and 21 in Nanuet, NY. It meets from 9 a.m. until 6 p.m. on
consecutive Sundays. Tuition is $809 for members and $1,309 for non-members.
The association will host another English offering of the DEC course on Nov. 6 and 13.
There will be a pair of one-day classes in September. First, “Finishing with Tensioning
Equipment” on Sept. 18, followed by “Operation, Maintenance and Repairs II” on Sept. 25.
Then, in the following month, NCA will present “Couture Cleaning and Finishing” on Oct. 9
and “Wetcleaning” on Oct. 16. All four classes will be held in the Bronx and will cost $250 for
members and $350 for non-members. Platinum members may enjoy a free admission.
Finally, there will be a “Shirt Finishing with Automatic and Hand Equipment (including
Sami)” class on Nov. 13 in the Bronx. The price is $250 for members, $350 for non-members
and free for Platinum members.
For more information, visit www.nca-i.com.

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