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National Clothesline
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National Clothesline November 2009 Table of Contents
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News
Around the U.S. 
NJ cleaner facing prison on employment practices
PA accepting applications for small business grants
DLI hosts final drycleaning classes in 2016
NCALC installs new officers, plans finishing seminar
SEFA plans Oct. quarterly board meeting
Spot Right series will head to Michigan in October
CCA honors Douglas, Uchikoshi at Fabricare reception
SCCA sets plant tour at Parker
Billy Hallstrom: Turning Pro
• Where you get more than you pay for
• Rejuvenating your customer base
Columns
Deborah Rechnitz: Sit down and write “The Book”
Trudy Adams: The problem with “no problem”
Bruce Grossman: Treating boiler water impurities
Frank Kollman: Who needs a rulebook? You do!
Don Desrosiers: Mistakes that are simple to avoid
Dan Eisen: Couture spotting at Sudsies
Ruth Jansen Jones, Foster-Stephens