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National Clothesline November 2009 Table of Contents
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News
Around the U.S.
DLI’s 2017 courses begin this month
Zellers, Edwards to headline PDCA seminars
Weinberg Supply talks service
Zengelers helps Glass Slipper Project for its 16th year
Rochester Hills cleaners’ staff returns $1,700 to customer
NCA sets course with busy education schedule in 2017
NY DEC weighs options to remediate cleaning site
Zellers to lead two workshops for SEFA
NCALC taps Goodson as its executive director
SDA plans membership meeting in March, show for 2018
Mulberry’s of Minneapolis, MN expands to San Francisco
TCATA to host its 2017 conference in Colorado
David Giansante: An accidental cleaner
• Another fond farewell
• Facing uncertainty, control what you can
Columns
Trudy Adams: Raising your customer service game
Bruce Grossman: Basic components of a boiler
Frank Kollman: What’s on the agenda for 2017?
Don Desrosiers: Consider replacing that sleever press
Dan Eisen: The art and science of hand cleaning
Route Pro names Kaller “Owner of the Year”
Johnson sells off UK drycleaning unit
Max I. Walker conducts 10th Chic Boutique
Leonard Automatics names Spradley
White makes changes in management team